Deleting your account permanently removes all of your data, groups, and library content. This action cannot be undone.
Available on: Mobile app · Web app
Important: You must be connected to the internet to delete your account.
How to delete your account
Mobile app:
- Open the Profile tab in the bottom navigation bar
- Tap Account in the menu
- Scroll to the bottom of the screen to find Danger Zone
- Tap Delete Account
- Read the warning carefully
- Tap Delete to confirm
Web app:
- Go to Profile → Settings
- Scroll to the Delete my account section
- Click Delete my account
- Confirm the action
Your account and all associated data will be permanently and immediately deleted.
What gets deleted
The following is permanently removed when you delete your account:
- Your profile and all personal information
- Your group memberships
- Your library content and downloaded files
Before you delete
Consider the following before deleting your account:
- Group administration: You cannot delete your account if you are the only Administrator of one or more groups. First promote another member to Administrator, or delete the group.
- Subscription: Deleting your account does not automatically cancel an active subscription. Manage your subscription on the website at app.makeharmony.com before deleting your account.